All Systems Operational

About This Site

This is ClutchPrep's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with ClutchPrep, don't hesitate to get in touch with us and we'll get back to you as soon as we can.

Dependencies Manager Operational
RubyGems.org Dependency API Operational
RubyGems.org Application Operational
Server Operational
90 days ago
100.0 % uptime
Today
Heroku Operational
API Operational
90 days ago
100.0 % uptime
Today
Redis c8.us-east-1-2 Operational
Redis c9.us-east-1-4 Operational
AWS apigateway-us-east-1 Operational
Billing Operational
Stripe API Operational
Stripe Checkout.js Operational
Stripe JS Operational
Stripe Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Web Application Uptime
Fetching
Web Application response time
Fetching
Past Incidents
Jan 22, 2022

No incidents reported today.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022
Resolved - This incident has been resolved.
Jan 17, 20:10 UTC
Monitoring - We discovered an issue associated with access codes, where students were not enrolled into the class code section after attempting to apply an access code. Students reported redirect issues and also received messages stating that their access code was already redeemed. We are aware of the technical issue and are currently working on a fix. We are truly sorry for the inconvenience. This issue should be resolved within the next few hours. We appreciate your patience and understanding while we work quickly to resolve it.
Jan 14, 16:22 UTC
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Jan 13, 2022
Resolved - The update is complete and student data is correct.
Jan 13, 15:26 UTC
Monitoring - We are currently running a system update that may temporarily impact the student progress that is displayed. During this time, the progress records for students will be moved from an old version of a topic to a new version of the topic. While progress is being moved, some of the progress bars might look different or empty. We anticipate this to take 24-48 hrs. Student records are all backed up and are being restored with the system update, so correct student progress will display again as the updates finish. Any new work completed on or after Tuesday 01-11-22 will not be impacted by the system updates and will display correctly.
Jan 11, 16:05 UTC
Jan 12, 2022

No incidents reported.

Jan 11, 2022
Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.